Grief Chat

Free, confidential support from trained bereavement counsellors

Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they last.

People around you may seem to think you should be 'back to normal' after a few weeks or months. You might appear to be your usual self to other people, but you know that on the inside, you're not even sure what normal is anymore.

Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, 'Time is a great healer'. Sometimes, however, it can seem that life is more difficult as the weeks and months go by.

We know that no-one can understand exactly what your loss feels like to you. But we do understand that it's sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement on your life – and this is why we offer the GriefChat service.

About GriefChat

GriefChat was created by bereavement experts. By clicking on the chat box in the bottom right corner of this page, you can chat directly to a specially trained bereavement counsellor.

GriefChat counsellors are experienced in supporting bereaved people and will listen to your story, explore how your grief is affecting you, and help you to find any additional support you might need.

CostCompletely Free
AvailableMonday – Friday, 9am – 9pm
Out of HoursLeave a message via email

GriefChat Provides:

  • Emotional support for bereaved people
  • Access to trained bereavement counsellors
  • Referral into specialist bereavement services
  • A safe, confidential space to talk
  • Understanding without judgement

To start chatting, look for the chat icon in the bottom right corner of this page. Click on it to connect with a bereavement counsellor.

Other Ways We Can Help

What to Do When Someone Dies

Our practical guide walks you through each step, from the first phone call to organising the funeral.

Read our guide

Support Services

Learn about the full range of support we provide to families during difficult times.

View support services

Contact Us Directly

If you prefer to speak to us on the phone or in person, we're here to help.

Get in touch

We're Here For You

Whether you need practical help with funeral arrangements or simply someone to talk to, our compassionate team is ready to support you.